Cookie Policy

1. Introduction

This Cookie Policy explains how 9xClinic (operated by 9x Innovations LLC, “9x Innovations,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on our websites and through our AI-powered patient acquisition platform (collectively, the “Service”). It describes what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Policy should be read in conjunction with our Privacy Policy, which provides more detailed information about our privacy practices.

By using our Service, you acknowledge the use of cookies and similar technologies as described in this Cookie Policy.

2. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.

Cookies set by us (9x Innovations LLC) are “first-party cookies.” Cookies set by parties other than us are “third-party cookies.” Third-party cookies enable external features or functionality (e.g., analytics, advertising).

We may also use similar technologies like web beacons (or “pixels”). For simplicity, we refer to all these technologies as “cookies” in this policy.

3. How We Use Cookies

We use first-party and third-party cookies for several reasons. Some are required for technical reasons for our Service to operate; we call these “essential” cookies. Other cookies help us track and target user interests to enhance the experience and provide analytics.

4. Types of Cookies We Use

a) Essential or Strictly Necessary Cookies:

Purpose: These are essential to provide you with services available through our Service, such as accessing secure areas (logging in), session management, and security.

Opt-out: You cannot refuse these as they are strictly necessary for the Service to function. You can block them in your browser, but this may break parts of the Service.

b) Performance and Analytics Cookies:

Purpose: These collect information, usually in aggregate form, to help us understand how our Service is being used or how effective our marketing campaigns are.

Examples: Google Analytics.

Opt-out: See Section 6 (“How Can I Control Cookies?”) below.

c) Functionality or Preference Cookies:

Purpose: These enhance the performance of our Service but are non-essential. They may remember choices you make, like login details, to provide a more personalized experience.

Opt-out: See Section 6 (“How Can I Control Cookies?”) below.

d) Targeting or Advertising Cookies (First-Party Marketing):

Purpose: These are used to make advertising messages about 9xClinic's *own* services more relevant to you on other websites or platforms.

Examples: Cookies set by advertising platforms like Google Ads or Meta (Facebook) when we run campaigns promoting 9xClinic.

Opt-out: See Section 6 (“How Can I Control Cookies?”) below.

5. Third-Party Cookies

Some cookies on your device may be from third-party service providers. We use third parties for essential functions (like payment processing via Stripe), analytics (like Google Analytics), and for our own advertising campaigns. These third parties may use cookies to collect information about your online activities.

We do not control these third-party technologies. Key third parties are listed in Annex 1 of our Privacy Policy's DPA.

6. How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies (other than strictly necessary ones).

a) Browser Controls:

Most web browsers allow you to manage cookies through their settings. You can set your browser to accept, refuse, or notify you when a cookie is set. You can find these settings in the “options” or “preferences” menu. Visit www.aboutcookies.org for more information. Note that blocking cookies may impair Service functionality.

b) Opting Out of Specific Third-Party Cookies:

• Google Analytics: You can prevent your data from being used by Google Analytics by installing Google’s opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout.
• Targeting/Advertising Cookies: You can often opt out of interest-based advertising from many third-party ad networks via the Digital Advertising Alliance (DAA) at http://optout.aboutads.info/ and the Network Advertising Initiative (NAI) at http://optout.networkadvertising.org/.

c) Cookie Consent Tool (If Implemented):

If we implement a cookie consent tool, you will be able to manage your preferences (other than strictly necessary cookies) directly through that tool.

7. “Do Not Track” Signals

Some web browsers incorporate a “Do Not Track” (DNT) feature. As there is no uniform industry standard for responding to DNT signals, we do not currently respond to them.

8. California Residents (CCPA/CPRA)

As described in our Privacy Policy (Section 9), we do not "sell" or "share" your personal information as defined by the CCPA/CPRA. Please see our Privacy Policy for more information on your rights.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Please re-visit this policy regularly to stay informed. The date at the top indicates when it was last updated.

10. Contact Us

If you have any questions about our use of cookies, please email us at:

9x Innovations LLC
Email: hello@9xclinic.com